A complete subscription software product

Manage Subscriptions. Maximize Subscribers.

Victor manages both subscription fulfillment, and subscriber relations comprehensively. It consolidates subscriptions, while widening the subscriber base. Victor can serve as either a stand alone solution, or integrated service.

Key advantages

Centralizes all subscription information – whether received by phone, mail card, or online
Organizes gift subscriptions, subscribers to multiple magazines, multiple subscription terms
Controls the renewal process
Facilitates the sale of spin-off and promotional products
Gives web-based access to all parties involved, including editors, subscription agencies and call centres
Customizable access rights for different parties,
Produces mailing labels
Includes an exhaustive search tool
Can be linked to publication/company web site with online subscriptions, payment and content management

Functionalities

From renewal management to printing shipping labels, Victor simplifies the administrative process to manage your subscriber relations and your subscription orders

Marketing

Flexible offer management
- Illimited products
- Special offers and promotions
- Special issues and unique products sales
Product combos
- Subscriptions to bundled products at a special price
- Combine print and digital offers
Versatile payment options
- Preauthorized payments
- Prepayments, postpayments
- On-line payments

Distribution

Shipping label printing
Personalized renewal notices that can be linked with selected products
Invoice tracking, unpaid bills management with subscription cancellation
Custom letters and emails to infor your customer of new products and opportunities

Reports and analytics

Campaign yeld statistics
Renewal rate
Mass or direct marketing results
Payment data
Deferred income and accounts receivable information
Financial verification reports (CCAB)
data mining on subscribers historical data
custom reports on demand or through our development services

Customer service

Your customer service agents will have all the information they need at their fingertips

In a few seconds, they can access the subscribers historical data
Immediate action can be taken on individual shipping, reshipping, compensations, etc