How to Improve Customer Experience Insurance

Eliminating the Insurance CX Gap: How Carriers can Redefine Client Engagement

June 15, 2022 | 11:00 AM EDT

Exclusive results from the latest Life Insurance CX research from Equisoft and Forrester. Find out how to optimize customer experience and client engagement in every step of the policy lifecycle. See what issues carriers identified as the biggest CX challenges, which technologies give the biggest engagement boost and what strategies you can implement to ensure you surpass your clients’ digital expectations.

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Session Partners


  • Jeffrey Williams

    Jeffery A. Williams

    Senior Analyst at Forrester

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Equisoft Digital Acceleration Insights Keith Raymond

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