Executive Editor, Insurance Innovation Reporter
April 13, 2022
April 27, 2022
May 11, 2022
August 03, 2022
In this episode, learn how to use empathy to balance the human and tech elements of the customer experience with Protective's Chief Operations Officer, Cissy Williams.
July 20, 2022
Listen in to this week’s episode of the Life Accelerated podcast to hear from COO Greg Driscoll on how the state of technology today is enabling Penn Mutual to revitalize its 175 year old business promise—creating a healthy life insurance business and industry.
July 06, 2022
Principal Analyst Ellen Carney measures life insurance changes for a living. She joined Equisoft’s Life Accelerated podcast with Anthony O’Donnell to discuss the industry’s major risks and priorities as the consumer, product and market rapidly change.
June 22, 2022
Learn in this episode of Life Accelerated how Kim and the Principal team have streamlined internal processes to make their jobs easier, simplify the customer journey and bolster their digital products.
June 08, 2022
In this episode of Life Accelerated, learn how Chief Customer Officer Christian Mitchell built their latest product to be high-tech yet accessible to both their advisors and customers.
Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT in life & annuities and property/casualty.
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