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Life Insurance Digitalized

Research

Read the report to find out how life insurers are currently optimizing customer experience (CX) and client engagement throughout the policy lifecycle.

We commissioned this study with Forrester to uncover:

  • What CX successes carriers have had in the past two years
  • The biggest remaining challenges to creating superior digital CX
  • How carriers are addressing legacy system modernization in their CX transformation
  • Carrier priorities for enhancing CX in the coming years

Equisoft commissioned this exclusive study from Forrester which draws on insights from 200+ life insurance executives across North America

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