Customer Experience

Optimizing Your CX Strategy and Technology to Create Opportunities


Customer Experience

Exceeding insurance customers’ heightened expectations every time they interact with your organization requires a strategic approach to digital transformation. In the LIMRA Canada closing keynote address, Equisoft’s Ray Adamson explored how to create superior multi-channel experiences for each type of customer.

Check out the webcast to see how to:

  • Thoroughly understand the experiences stakeholders have every time they interact with your organization
  • Identify clear customer experience goals and go-to-market strategy
  • Craft the right value propositions and engagement processes
  • Implement the best customer-facing technologies.

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