Equisoft | Job Opportunities
Title
10.08.2017 to 22.08.2017
at P3
Montreal, Canada

Technical Support Specialist

Job description

Equisoft is always searching for new talent! Our internal support team is looking for someone who is passionate about IT support and who enjoys understanding and solving problems. If you enjoy working with the most recent technologies, offering assistance to your colleagues and a good challenge, send us your resume!

A Day In Your Life

  • Provide users with IT support (workstations, telephones, mobile phones, etc.)
    • Answer their questions correctly
    • Diagnose and solve user problems
    • Assign requests to the appropriate person
  • Carry out the support of computer equipment (printers)
  • Manage user accounts
  • Provide support to employees located in different offices
  • Perform other related duties

Must-Haves

  • Diploma in Computer Support
  • 2+ years of experience in a similar role
  • On-site and remote user support experience (email, IM, phone, remote control)
  • Knowledge of Windows business environments and office software
  • Excellent knowledge of English and French (spoken and written)
  • Knowledge of Spanish is an asset

Your Benefits

  • Competitive compensation
  • Comprehensive benefits packages
  • Flexible work schedules & collaborative workspaces
  • Career development
  • International assignments
  • Various social and team activities

About Equisoft

Founded in 1994, Equisoft offers advanced digital business solutions to its clients in the insurance and wealth management industries to support their growth. The firm develops and markets innovative front-end applications (InsuranceElementsTM and WealthElementsTM) featuring industry-leading user interfaces and state-of-the-art technology. In addition, Equisoft is an Oracle Insurance Policy Administration integration partner for some 20 carriers globally. To complete this unique offering, Equisoft brings extensive experience in data migration through its subsidiary Universal Conversion Technologies (UCT). Equisoft has a growing team of nearly 300 specialized resources based in the US, Canada, Chile, South Africa and India.

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Thank you for submitting your application for employment at Equisoft. We will contact successful applicants for an interview. Best wishes for success with the process! And thank you for your interest in a career with Equisoft.