In this interactive session, CX experts will reveal the latest research into small and mid-size carrier challenges, solutions and priorities for enhancing CX delivery.
The panel will review the key findings and discuss actual experiences relevant to carriers with resource constraints. Learn what the study revealed about top CX challenges, accelerating underwriting (STP), CX best practices and how technology can significantly enhance client engagement.
In this session, you'll discover how to:
- Leverage advanced tech and automation
- Improve claims processing efficiency
- Enhance omnichannel support
- Enhance illustration and sales capabilities for advisors
- Integrate CX technology to multiply benefits
Interested in diving further into the research results? Download the full report to uncover small and medium size insurers’ current CX concerns, challenges, technology adoption, and future priorities.
Our Speakers
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Dean LambertExecutive Director, LIC
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Tabitha Evans
IT Programming Operations Manager, GPM Life
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Zineb Jazouli
AVP, Digital Insurance, Equisoft
