This milestone achievement underscores Equisoft's sustained commitment to innovation and excellence in serving the Latin American and Caribbean life insurance markets.
Trinidad and Tobago and Mexico City, February 17, 2026 – Equisoft, a leading global digital solutions provider to the financial services industry, announced today that Equisoft/manage, a cloud-based and AI-native policy administration system, is the only platform that earned top tier “Luminary” status in Celent’s LATAM Policy Administration System report, which includes the Caribbean region. Recognized for its integration capabilities, agentic AI innovation, and comprehensive functionality spanning from illustrations through claims, Equisoft/manage is also the winner of the XCelent Awards for Advanced Technology in LATAM (and Caribbean) and North America.
"Having recently partnered with over 18 Caribbean insurers to modernize their legacy systems, we understand firsthand the unique challenges and opportunities that define this market,” said Ruben Veerasamy, Senior Vice President, Caribbean at Equisoft. “This third consecutive Celent recognition affirms that our investments in AI-enabled technology and comprehensive platform functionality are directly aligned with what the Caribbean and LATAM markets need to remain competitive and serve policyholders better.”
Equisoft’s AI-powered capabilities include automated underwriting and claims support, intelligent document processing, real-time product changes without IT support and Agentic AI powered workflows that help insurers reduce operational costs while improving speed-to-market for new products. The solution supports the complete life insurance value chain, from illustration and application through policy servicing and claims administration.
“The AI components integrated into Equisoft/manage are designed to help carriers improve efficiency and identify potential revenue opportunities. Along with other factors, this supported Equisoft/manage receiving the XCelent Award for Advanced Technology,” said Fabio Sarrico, Senior Analyst in Celent’s insurance practice. “With its broad platform functionality and AI capabilities, the platform can help insurers streamline operations and adapt to changing market conditions.
Equisoft continues to invest in AI capabilities, data migration expertise, and cloud infrastructure to maintain its position at the forefront of insurance technology innovation.
To download the full report, click here.
To learn more about Equisoft/manage, click here.
###
About Celent
Celent is a leading research and advisory firm focused on technology for financial institutions globally.
The Celent Policy Administration System North American edition provides an overview of the policy administration systems available in North America for individual and group life insurers. The report profiles 21 policy administration systems and provides an overview of their functionality, customer bases, supported lines of business, technology, implementation, pricing, and support.
About the XCelent Awards
To help financial institutions better understand the vendor landscape and compare vendors, Celent developed its ABC methodology, which positions and awards vendors across three dimensions: Advanced Technology, Breadth of Functionality, and Customer Base and Support. Top performers in each ABC dimension receive a corresponding XCelent award.
Media contact: Beth Jarecki, Omnia Paratus, beth@omniaparatus.com