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Pensions
FCA and Almost All Platforms need a Damascene Conversion
Selling one share class to buy another, discounted class, creates risk. What can be done?
Outdated HMRC Systems Create Challenges for Pension Tax Refunds
HMRC systems are outdated and not well suited to the flexi-access pension's world we currently live in. This means, most people don’t get to spend the cash they’re entitled to.
The Industry Secret the Press Isn’t Covering: ISA and Pension Account Transfers Can Be Completed in a Day
While there is no doubt that the industry has a long way to go in terms of transfers, it is important to look at the factors that contribute to good customer experience in order to figure out how to best handle poor customer service.
Creating an open and competitive framework for pension dashboards will accelerate innovation
Open standards, competition, and innovation are valued highly by the DWP, yet many of the most important choices favour centralized funding, a single supplier, and centralized infrastructure.