Watch ITC's Digital Acceleration Forum to optimize customer experience and client engagement, to identify distribution challenges and how data can unite stakeholders and drive performance
A sneak peek into the New Study on Carriers’ CX Capabilities—presented by Ellen Carney, Principal Analyst at Forrester. In this keynote address Ellen reveals what more than 200 senior carrier execs are doing right now when it comes to improving CX, Top CX challenges for carriers and what carriers are prioritizing to enhance CX over the next 24 months
In this session our expert panel reveals the for the first time the new technology and partnerships that help advisors build digital capabilities. The best solutions for CX across distribution channels and how to ensure agent engagement and retention
Top experts from Microsoft, Aite-Novarica Group and UCT share insights on how to solve data sharing challenges between carriers and distributors. How data supports evolving value propositions for clients and agents and new use cases for data in CX and distribution as the industry evolves.