What Nobody’s Telling You About Agentic AI✦ Implementation in Life Insurance

Join Fabio Sarrico, Senior Insurance Analyst at Celent and Ghassan Karam, insurance technology strategist and AVP Core Insurance Solutions at Equisoft for a candid, no-holds-barred conversation about the real challenges facing carriers as they move beyond cost-cutting to revenue generation. From legacy integration nightmares to the critical role of modern user experiences, Fabio and Ghassan cut through the noise to explore what separates expensive AI experiments from AI success stories.

What You’ll Learn:

• Why bolting AI onto legacy systems creates more problems than it solves—and what to do instead

• The hidden integration challenges that derail most agentic AI implementations

• How event-driven architecture and modern CX unlock the full potential of AI agents

• The shift from AI quick wins to real efficiency gains to driving revenue growth

• Why headless AI solutions often fail without the right foundation

• Why AI-enabled policy administration is necessary but not sufficient for transformation

• Addressing the concerns regulators and executives actually have

• The coreless trend: how leading carriers are rethinking where decisions live