Technology Capabilities to Improve Agent Experiences at Life Insurers

Exclusive Insurance Distributor Research - Improving the Agent Journey: Technology Capabilities to Improve Agent Experiences at Life Insurers


New business submission in the independent insurance channel is often a frustrating process for all stakeholders. We commissioned this insurer CIO study to better understand the reasons why the process can take so long, what carriers are doing to address the issue and what workflow & technology enhancements all stakeholders can contribute to improve agent experience.

We commissioned this research with Aite-Novarica to uncover:

  • Why are policy approval timelines so long?
  • What communication improvement would accelerate time to issuance?
  • What are carriers doing to streamline on-boarding processes?
  • What technologies can distributors and advisors implement to improve agent experience?
Technology Capabilities to Improve Agent Experiences at Life Insurers

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