Anthony O’Donnell
Executive Editor, Insurance Innovation Reporter
February 14, 2024
March 13, 2024
April 10, 2024
February 14, 2024
Jennifer King, Vice President of Customer Experience at Boston Mutual, provides valuable insights into their decision to embark on a digital transformation and the essential considerations for new technologies that preserve a human touch.
January 10, 2024
Paula Bartgis, Chief Information Officer at Sun Life U.S., talks about creating synergies between business and technology, fostering a client-centered approach to innovation, and building a culture primed for change.
December 13, 2023
Susan P. Roberts, Head of Strategy and Transformation at John Hancock, shares insights into John Hancock's multi-year strategy to enhance the customer experience and enable teams to achieve bold targets through iterative processes.
November 08, 2023
Legal & General America is on a journey to transformthe user experience so that more families, individuals, and businesses can benefit from term life insurance in a way that works for them.
October 11, 2023
Equitable is on a quest to optimize the life insurance experience by leveraging technology in a very specific way.
Anthony O'Donnell is Executive Editor of Insurance Innovation Reporter. For nearly two decades, he has been an observer and commentator on the use of information technology in the insurance industry, following industry trends and writing about the use of IT in life & annuities and property/casualty.
Don't miss out on powerful insights from some of the top executives in life insurance. Sign up and get notified whenever a new episode comes out.
